Communication

Aims of the group:


The group aims to improve communication in critical care. The group aims to work with Medical and Nursing and other health professionals to improve communication between staff when patients are transferred into and out of critical care and will improve communication between staff during the critical care stay. The group also aims to improve communication between staff and patients and relatives.


The main objectives of the group are:

  1. To improve communication in critical care
  2. Share best practice between Critical Care units in Manchester with respect to communication between staff and between relatives, patients and staff
  3. Share problems about communications problems to help find solutions to those problems
  4. To bench mark to compare how different units are doing
  5. Produce audit and teaching resources that can be shared with other units
  6. To carry out pilot projects and disseminate their results.





 

 

Dates for the 2018 RiCON Communication Meetings are:-

Tuesday 16th January 2018 10.00 - 12.00 



Minutes and attachments

mins19thjanuary2016.docx
Minutes 19th January 2016

 Audit Tools

Enter file download name here
Relatives post death questionairre
Enter file download name here
Metrics for effective handover
Enter file download name here
Relatives Questionairre
Enter file download name here
Night time medical handover
communicationaudit.ppt
Communication Audit

Education & Literature Resources

Enter file download name here
Transfer information
Enter file download name here
Communication strategies
Enter file download name here
Relatives Communication sheet
Enter file download name here
Information corruption during handover
Enter file download name here
JAMA 2011
1404330.pdf
JICS Survey on discharge communication
Enter file download name here
Critical Care Discharge

Communication Study Day 

The Communication Group ran a successful study day on the 8th September 2014. Below you will find photos presentations and videos of the day. 

Image description
Image description

Presentation by Dr Tony Thomas


Click LINK to access presentation - the password is Risk2013

Consenus Standards

Enter file download name here
Standards for communication with relatives
dischargestandards.docx
Discharge standards
Enter file download name here
Communication standards - Complex patients

Examples of Good Practice

Enter file download name here
SRFT Discharge information
Enter file download name here
SRFT Critical Care Leaflet
Enter file download name here
Incoming handover
Enter file download name here
Relatives communication sheet
relativecommunicationform.doc
Relatives communication sheet CMFT